We collect information to deliver the products and services you request and to help improve your shopping experience. We collect information from you in a variety of ways when you interact with our websites, and mobile services.
We may collect the following categories of personal information. Not all categories may be collected about every individual:
We collect information from you in a variety of ways. It may be:
Our goal is to limit the information we collect to the information needed to support our business.
Information Provided Directly by You or a Member of Your Household: Allswell collects personal information about you when you interact with our Sites, including when you create an account, join our mailing list, make a purchase, or engage in an online chat with our customer service representatives. The information we may collect includes:
If you make a purchase through our Sites, our third-party payment processor service providers may also collect billing information, such as your first and last name, email address, phone number, credit card or debit card number, and billing and shipping addresses. If you make a purchase over the phone, we will collect this personal information and share it with our third-party payment processor service providers.
Information Collected from a Device Associated with You or Your Household: We may automatically collect personal information from devices that you use to interact with our Sites, as well as from your interaction with emails that we send to you. The personal information we automatically collect may include your IP address, browser type, device type, the webpage you visited before coming to our Site, pages you visited on our Sites, time spent on those pages, information you searched for on the Sites, when and for how long you visited the Sites, and similar information, which we collect through cookies, beacons, and other technologies. The information we automatically collect may be associated with any personal information that you have provided to us.
We may use this information to provide you location-based advertisements and social media posts. We may also use this personal information for analytics purposes.
Information Collected from External Third-Party Sources: We receive personal information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our service to you, prevent or detect fraud, and for other business purposes.
Information We Collect From Another Company Within Our Family of Companies: We may collect your personal information from another organization within our corporate family of companies, such as with Walmart or Sam's Club.
Allswell may use the personal information it collects about you for a number of purposes, including:
If you decide at any time that you no longer wish to receive marketing and promotional materials from us, please follow the unsubscribe instructions provided in any of the communications you receive from us. You may also contact us at firstname.lastname@example.org to make your request to unsubscribe from further marketing emails from the respective sites.
We are careful to share your personal information in ways that respect your privacy and only as described in this Policy. All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family, for a business purpose.
We view you as a valued customer, not a product, and we do not sell or rent your personal information to others for money. We may share your personal information in the following circumstances:
Other Businesses in our Corporate Family: We may share your personal information with other brands and businesses within the Walmart corporate family. When we do, the information will be used in ways that are consistent with this Policy.
Service Providers: Allswell also may share your personal information with service providers who perform services and functions on our behalf to support our interactions with you including, for example, providing our products and services, processing your purchases, administering surveys or contests, or communicating with you.
Legal Requirements and Protection of Our Company and Others: Allswell may share your personal information with other third parties, including law enforcement authorities, where we determine that doing so is appropriate to:
Finally, Allswell may provide your personal information to third parties for these third parties' direct marketing of their products and other business purposes. You may opt out of our continuing to share your information for these purposes by contacting us at email@example.com.
We may share your personal information with certain categories of third parties, as described below.
|Types of Third Parties to Which the Personal Information Was Disclosed for a Business Purpose||Categories of Personal Information Disclosed for a Business Purpose|
|Those we are legally required to share with||
|Service providers that receive data in order to provide services to us (e.g. technology providers, cloud storage providers, etc.)||
|Our suppliers or marketplace vendors||
We also may use "pixel tags," "web beacons," and other technologies on our Sites to collect usage, demographic, and geographic location data, which allow us to count users who have visited certain pages of the Sites, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns.
Some internet browsers (e.g. Internet Explorer, Safari, Chrome) offer their own opt outs for interest-based advertising. The ad networks and ad service providers we participate with may not recognize these opt outs. Information about how to opt out of certain online interest-based advertising is discussed in the next section of this policy.
We continually strive to make customer shopping experiences more relevant and with less friction and may offer related services and insights to our suppliers and others. As a result, we may share with others insights that combine information from many customers in ways that do not directly identify you. For example, we may combine your shopping history with that of other customers to deliver generalized insights to our suppliers. These insights do not identify individual customers. This information helps our suppliers provide products and services relevant to our customers. We may receive payment for these insights.
To deliver information about products and services that may be of interest to you, we may share information with other companies, such as publishers, advertisers and measurement analytics providers. For example, we may share device-related data (such as device identifier, type of device, IP address, cookies and other information associated with your browsing and app usage) and individual preferences and characteristics (such as insights and inferences related to shopping patterns and behaviors). This information does not identify you directly, but is necessary to personalize the advertisements you receive. We do not receive payment for this information.
You can request that we review, modify, and delete your personal account information by contacting us. If you request that we delete your personal information, your account may become deactivated. If you would like us to modify or delete your account information, please contact us at firstname.lastname@example.org with a request that we delete your personal information. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.
Allswell has implemented an information security program that includes administrative, technical and physical controls designed reasonably to safeguard your personal information.
We reserve the right to disclose, sell, or transfer all information related to the Sites, including personal information:
Our Sites are general audience sites not directed at children under the age of 13. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
California Consumer Privacy Act:
If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests per the requirements of California law.
More information on each of these requests is below.
|Categories of Third Parties to whom the Personal Information may be Sold||Categories of Personal Information Sold|
|Advertising companies (like ad servers, advertising agencies, technology vendors, providers of sponsored content, and others)||
|Other entity in the Walmart family of companies||
We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. Please know, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require usage of your personal information to function.
To exercise your right to opt out of the sale of personal information, click “Do Not Sell My Personal Information” at the bottom of this page to submit your request.
Verifying Your Identity for Requests to Access or Delete Personal Information
We take the privacy of your personal information seriously and want to ensure that we provide only you or your authorized agent with your personal information. The CCPA also requires that we verify the identity of each person who makes a request to know what personal information we have about you or to delete the personal information we have about you.
What personal information do I provide to verify my identity?
To verify your identity, we ask you to provide your:
How do you verify my identity?
We may verify your identity in a few different ways. We’ve partnered with a third party identification service to help us verify your identity and prevent fraudulent requests. When you make your request, you will be asked to answer a few questions about yourself to help us validate your identity. If you have an online account, we may ask you to log into your account and complete a one-time passcode validation.
In some instances, we may ask you to provide other documentation to verify your identity. If this happens, we will reach out to you directly with this request.
What if you can’t verify my identity?
If we can’t verify your identity, we will not be able to process your request to know what personal information we have about you or to delete the personal information we have about you. If we are unable to verify your identity with a high degree of certainty, we will only be able to provide a report with category-level information and we may not be able to delete some of your information.
How to Submit a Request Using an Authorized Agent
An authorized agent is a person or business who has authorization to request to know what personal information we have about you, to delete the personal information we have about you, or to opt out of the sale of personal information on behalf of a California resident. Authorized agents use the same links described above to submit requests.
If you are submitting a request on behalf of another person, we require a valid power of attorney or other documentation demonstrating your authority to submit this request. This can be a letter or other documentation signed by the California resident authorizing you to submit this request. You can download a sample letter from the request form.
How do I send you my documentation?
If you submit a request on our website, you will be asked to upload this documentation when you submit your request. If you submit your request over the phone, you will be asked to email your forms to email@example.com. Please note, you will have 10 business days to provide all required documentation.
If you are a California resident, California law permits you to request information regarding the disclosure of your personal information by Allswell to third parties for the third parties' direct marketing purposes within the immediately preceding calendar year. Allswell will provide you with a list of the categories of personal information disclosed and a list of the names and addresses of the third parties. To make such a request, please write us at:
45 W. 25th Street, 5th Floor
New York, NY 10010
45 W. 25th Street, 5th Floor
New York, NY 10010
You can also refer to our [FAQs]